Doctors Who Express Empathy Get Highest Patient Ratings

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Science Daily are reporting:
Patients Wonder: 'Could This Be Something Serious?' Doctors Who Express Empathy Get Highest Patient Ratings

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An orthopedic surgeon I previously worked with used to tell me that the important thing was not for a doctor to feel sympathetic for a patient, but that it was important that the patient perceive that the doctor is sympathetic.

 

Physician empathy biggest factor in patient satisfaction

 

Here is an article I wrote five years ago which discusses the important concept of empathy for health care providers.

Have You Walked a Mile in Your Patient's Shoes?

 

well said. I learned once (the hard way) that I could not honestly said to a person "I know what you are going through" because I really didn't. But I do know how important for you to say "It is clearly a painful and frustrating thing you are experiencing. I believe you. And I will do my best to help you where I can.